Leveraging Volunteers and Crowdsourcing for Digitisation

This post is in partnership with Axiell, our MCN 2016 Market Trends sponsor and originally appeared here

 

This infographic identifies the current and future strategies of museums and archives using volunteers and crowdsourcing to support their digitisation plans.

Over 100 Museums and Archives from around the world took part in research conducted by MCN and Axiell

See how your institution compares to others when using volunteers and crowdsourcing for digitization. 30% of respondents have less than 10% of their collections digitized; 80% agree that volunteers represent a significant opportunity to support their digitization efforts; but over 85% believe the time investment required to leverage volunteers is a challenge.

Download the Full Infographic Here

Get Your Free Detailed Report

This survey was run as part of research for a free detailed report: Digitising Collections: Getting Ahead With Volunteers & Crowdsourcing.

This report explores the current digitisation strategies of today’s collections management organisations, drawing on the views of more than 100 professionals working in museums, archives, galleries and other collections institutions.

In particular, we focus on how readily they are integrating volunteers into their approach and moving to crowdsourcing to increase their rate of digitisation. Examples from more than 10 institutions world-wide provide insight into how these strategies are working in practice.

The report is due to be published by the end of March.

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Pronoun stickers at MCN 2016

Guest post by Nikhil Trivedi

Nikhil Trivedi delivers his MCN 2015 Ignite talk

At MCN this year we had pronoun stickers (along with lots of other fun stickers!) that attendees could optionally add to their name badges. I’d like to share some background of this sort of thing at conferences, what sort of thinking went around our stickers, and how I had them printed.

Some background

In recent years there’s been a growing number of conferences that have allowed attendees to identify their pronouns with each other is some formalized way. What’s being challenged here is the notion that the ways we may perceive each other’s genders doesn’t always match our gender identities and the pronouns we use.

I’ve seen some conferences ask for people’s pronouns during registration and print them on attendees’ name badges. Others have had pins that say “Ask me for my pronouns!” to encourage attendees to have conversations about their pronouns.

Some people appreciate the opportunity to identify their pronouns in spaces that don’t often encourage that. Some folks don’t want to feel like they’re being forced to out themselves to a room full strangers. And other folks feel all sorts of ways that I haven’t yet learned about. All these feelings and criticisms are totally valid.

The stickers at MCN

So as conference organizers, how do we do navigate all these concerns and implement a system for our group of attendees, specifically?

I’m connected when a network of radical tech workers via a conference called AlterConf. I went to them for some guidance on how to make gender identification easier for folks who wish to share it, but it’s really complicated. As I mentioned above, for some, pronouns can be a really personal thing to share with a room full of 618 other people they don’t really know. For others, they want the opportunity to put it out there. In hindsight, I see that ultimately the best way to do this would have been to ask attendees who don’t conform to the gender binary what they want for their conference experience, and to have done that. With a little more foresight, we could have done that. If the stickers didn’t sit right with any of the attendees, I’d love to hear your feedback and criticisms. So please do reach out to me!

As a cisgendered man, I recognize that I may not have been the best person to have made the final decisions about how to implement a mechanism like this. I do know that we have had trans people in our community in the past, and we have lost some of those folk due to awful, tragic circumstances. I think about that when I’m planning my sessions and participating in the program committee. What would they have wanted? What can we do to support trans first-timers and old-timers to feel welcome at MCN, and how can we support cis attendees in being thoughtful about our trans attendees?

Here are some of the things I thought about when deciding if and how to make the stickers. All this stuff came out of my conversations with folks through AlterConf:

  • They shouldn’t be mandatory. If folks want to share their pronouns with other attendees, great! If they prefer not to specify their pronouns, that’s great, too! I thought it was important to make it clear to all attendees that the stickers were totally optional for all people.
  • People should be able to choose multiple pronouns. Some folks use multiple pronouns and appreciate when people mix it up.
  • The options shouldn’t be limited. Gender is a spectrum, and there are many, many ways people identify, and people use any number of pronouns to represent that.
  • They should be easy to read at a quick glance or for someone who is visually impaired.
  • They should be fun and colorful. And I didn’t want them to conform to traditionally gendered colors (blue and pink). Because people who all use a same pronoun can think, act, and be totally different from each other.

In the end, clearly optional, easy to read stickers were the best option.

How I made them

While I was chatting with AlterConf friends, someone went ahead and designed the stickers that we ended up using at MCN! Amazing!

Pronoun stickers in use at MCN 2016

I used the Sticker Book on moo.com and chose the option where I could upload my own artwork. Here are the final images I used to print. And here are the source files, in case you want to make any changes. Moo.com let you lay out the stickers in a way where you can order more of some stickers than others, so adjust the quantities as you see fit. It’s super cheap, it comes out to about $10 for every 90 stickers you order.

At the conference we placed the stickers down at the registration desk with a sign stating clearly that all stickers were totally optional for all people. And we laid them out with other fun stickers, too–like cats in chef’s hats! Unicorns! Pigs making snowpeople!

Here’s what Justine Arreche (@saltinejustine), the designer, had to say about the stickers:

“When I saw the discussion regarding pronoun stickers I was excited. I thought it was such a great idea and was I surprised I hadn’t seen anything like that before. After a quick Google search with limited results I decided to create my own set of pronoun stickers for people to use. I wanted the design to be respectful yet still fun enough for attendees to want to put the stickers on their badges or shirts. The colors were carefully chosen to avoid gendered colors while also preserving readability for those with any visual impairments. After sharing a screen shot of the designs on Twitter my mentions were inundated with people requesting how they could print them for their events. I quickly created a public Dropbox folder with a variety of file types allowing people to have them printed locally or online. Additionally I included the live files so there was the ability to change the designs as their needs required.”

I was excited to provide the stickers at MCN 2016. I’d love to hear what you thought about them, how they may have changed your conference experience, and any feedback or criticism you might have. Please reach out to me on Twitter and let me know!

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My first MCN event, not my last!

Guest post by MCN 2016 Scholar, Andrea Ledesma

MCN 2016 attendees take part in Ignite at the House of Blues, New Orleans

I’d have been crazy to turn down a week in New Orleans. And, when that week promises days filled with talks of museums, tech, and a little karaoke…well, I packed my bags as early as June.

This November, I attended MCN 2016 as an MCN Scholar. I didn’t know what to expect. Admittedly, I was a little nervous, hanging with museum professionals, many of whom I admired on Twitter, in blogs, and other niches of the Internet.  

MCN 2016 was all about the “human-centered museum.” This theme inspired an array of presentations, from web design to oral history, apps to activism. I attended as many as I could, and looking back I found myself returning to a number of my own central questions.

First, who is the human at the center of this museum? We threw around a lot of names during the week:


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Visitors

Participants

Users

Collaborators

Citizens

Superheroes

Friends

 

These categories are not mutually exclusive, nor are they restricted to folks outside the museum. We and our publics embody each, and this changes our expectations of and responsibilities to the museum. What I learned from the conference is that discerning between each is a matter of empathy. We need to ask ourselves how we see each other and ourselves in the museum and the community at large.

Second, what makes data meaningful? David Newburry’s ignite talk had me cheering for linked open data in the middle of the House of Blues. Brian Alpert, Sarah Banks, and Effie Kapsalis from the Smithsonian gave me a crash course in user metrics. I even got really excited metadata (though, I’ve always been a fan). With Andrea Wallace I embraced the public domain as the space in which we “let our imagination run wild.” Good data, at the very least, is clean and accessible, growing and stable, transparent and interpretive.

Finally, what does it mean to be a cultural worker in the digital age? I’m currently pursuing an MA in Public Humanities. I focus on the use of technology in museums and cultural institutions, with an emphasis on new media theory and public history. I’m also graduating in May. So, this conference was as much about creative exploration as it was professional development. I appreciated not only the sessions like speed networking but also the honest conversations about labor. Elissa Frankle talked about “radical trust.” While we talk about trusting publics, centering their perspectives and insight when (co)creating content, designing experiences, etc., institutions must also apply this principle within. How can we recognize and nurture the talent of our colleagues? How can create we culture of risk (without blame or fear of reproach) that ultimately makes for better, more exciting work?

I’m still coming down from my MCN 2016 high, finding myself craving another beignet and reminded of conference panels in the middle of class. Thank you to the MCN Scholarship Committee for this amazing experience.

This was my first MCN event, but it surely won’t be my last.

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Experiencing the MCN Experience

By MCN 2016 Scholar, Luc Desmarais (@MuseoLuc), Exhibits & Design Manager, Beaty Biodiversity Museum (beatymuseum.ubc.ca)

What a week! This was my first time at the MCN conference, and it wouldn’t have been possible without the generous opportunity provided by the MCN Scholarship program. It was an honour to receive the scholarship, and very humbling to be included amongst the other incredible scholars.

After having some time to digest the experience (and the deep-fried everything), what I’m left with is the sense that now I’m part image01 of something bigger than I expected. It’s the feeling of spending a few days with new people, and now suddenly you’re part of the family. The community of MCN is what stood out to me from the start. It’s welcoming, warm, cozy, and inclusive. And I like it. These are my people. That’s my biggest take away from the week, as much as anything I learned in the sessions. My first MCN conference was an introduction to the family and an amazing opportunity to network and make connections. As the Canadian cousin no one had heard of before showing up to dinner, I felt welcomed and included. There was a seat for me, and everyone else, at the table.

The theme of “The Human Centered Museum” rang loudly throughout all of the conference sessions, and that is what inspires me going back to work. The traditional top-down model of operating a cultural organization is over. There’s no top; there’s no bottom. It’s us, standing with the visitor and the community, working together. Their stories are the future of museums. Talk to your visitors, build empathy, and have conversations. This is how we can be successful.

By the way, New Orleans is awesome. How many different marine invertebrates can you batter and deep fry? I’m not sure, but I image02think I ate most of them. As a musician and music lover, I was excited to see what the city had to offer and I wasn’t disappointed. The city is alive with music, and the best of it is found on the street. I was also lucky enough to catch a show at Preservation Hall, which was an experience I’ll never forget. Talk about the “open jaw of awe”!

Finally, the most eye-opening experience came on my last day in New Orleans. I visited the Lower 9th Ward Living Museum and was amazed at what they have accomplished. How often do we get to go to a museum where you are literally stepping into the story? The building, the neighbours, the people on the street, are all part of the story that the museum is telling. This brought the MCN conference experience full circle for me. There are no frills; there’s nothing fancy. It works because the roots of this museum are the people and their stories, and it created one of the most memorable museum experiences of my life.

What’s more human-centered than that?

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(photo by Mairin Kerr)

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Lights, Lights, Overstimulation

Guest post by MCN 2016 Scholar, Emily Haight – Digital Editorial Assistant at the National Museum of Women in the Arts

As a scholarship recipient, presenter, and first-timer to MCN I didn’t know what to expect. What I experienced was four days of non-stop information overload. (It’s a good thing.) Here are a few of my highlights:

emily-haight-toppicstitch

During the week, I ventured to Port of Call to indulge in a half-pound of “New Orleans’ Best Hamburger.” (Not pictured is the side of baked potato that came with the burger. I kid you not.) I stopped by Café du Monde for beignets (twice) and visited the World War II Museum, the Ogden Museum of Southern Art, and the Newcomb Art Museum’s exhibition of art by Australian Aboriginal women.

 

emily-haight-img_15231My first session was the half-day workshop “Beginner Hacking–Wearables” led by Chris Evans. Using a microcontroller, NeoPixels, ping pong balls, and a soldering iron, I constructed a light-up feature to clip on to my conference nametag. Diffused color-changing lights ensured that I would be obnoxiously visible in large crowds.

During several sessions I was too awestruck to tweet. I furiously scribbled notes about the Art Gallery of NSW’s artist profiles to delve into after the conference. I was blown away learning about the development of SFMOMA’s audio guide app with Detour, and—in a later session—captivated by their online content strategy (and confident adoption of fair use policies).

 

emily-haight-2016-11-15-13_38_00-twitterAs a social media manager, I was eager to pick up a few ideas from presentations about social platforms. I let out gut-busting laughs during “Disappearing Content: Snapchat and Instagram Stories” and was captivated by five case studies illustrating the criteria for participatory campaigns, including #GettyInspired and #Spunday.

On the last day, I presented a case study with my colleague, “Can You Name #5WomenArtists? A Viral Campaign for Women’s History Month” and bolted afterward for lightning talks with my fellow scholars.

 

 

Temily-haight-mcnstitch1wo off-site events during the conference added to the experience. The Ignite reception at the House of Blues and the gathering at the Audubon Aquarium also allowed me to see more of the city—and spend some quality time with my scholar cohort!

 

 

Overall, I felt inspired and empowered by each of the presentations I attended. MCN provided a fantastic opportunity to meet people that I had previously only known virtually, share ideas with them, and plan for future collaborations.

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Mapping the #MCN2016 Twitter conversation

Guest post by Andrea Ledesma

 

GIF is TAGS, a tool to map twitter conversations

As someone who fancies herself a lurker on Twitter, I was a little intimidated heading into the MCN 2016. Would I be able to follow along? What exactly should I tweet? How fast would I need to type?

Luckily, someone’s made a script for that.

I trackedss_dashboard #MCN2016 using TAGS v6.1. Developed by Martin Hawksey, Innovation Community & Technology Officer at the Association for Learning and Technology (@mhawksey), TAGS is a Google Sheets template that pulls data from Twitter. It runs directly through Twitter’s API.

In this instance, I set TAGS to search #MCN2016 every hour, on the hour starting November 1st. To control the archive, I only collected data from users with over 150 followers.

 

At the end of the conference, TAGS logged 9000+ tweets from over 1000 users. (Good work guys!)

A map of twitter conversations at #MCN2016

The most compelling feature of TAGS is its TAGSExplorer. This maps tweets across a network graph with all the interactivity of d3 and JavaScript/JQuery with none of the headaches. Each edge represents an interaction. Each node represents a user. Rolling over a node reveals a feed of tweets, as well as a replay feature animating conversations as they unfolded over time. For those who like a bit of competition, TAGSExplorer also ranks users. Top tweets are based on number of tweets, conversationalists the number of interactions.

TAGS is not without its glitches. For one, it only allows users to reach as far back as 9 days from the date on which the sheet is activated. Also, the archive is a little messy, truncating tweets seemingly at random and distinguishing retweets with the classic “RT.” Most importantly, Hawksey himself recognizes that TAGS prioritizes “relevance” over “completeness.” Some researchers have found that his makes for a visualization that “over-represents the more central users and does not offer an accurate picture of peripheral activity.”

ss_tweetersss_conversatinalists

Still, armed with a predetermined window of activity and a hashtag to capture all the goings-on from the event of interest, TAGS proved the ideal tool for real-time, quick-and- dirty data analytics. As a first time MCN attendee this was invaluable. Sitting in my hotel room on the first night, I made and sifted through the first day’s network map forming a game plan the rest of the week. What were the conversations inspired by and happening around the conference? How would these develop over the course of the week? Who to follow? Who to talk to?

Now, looking at the web of nodes and edges in hindsight. There’s a material trace of #MCN2016’s major dialogue and debates, creations and critique to take us into #mcn50.

 

 

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#MCN2016 recaps, reactions, and responses

A panorama shot of MCN 2016 Ignite at the House of Blues, New Orleans

Last year we did a follow up blog post on the conference but instead of us trying to sum up the conference, we let you do that. We value our community here at MCN and love reading about your conference experiences. Over the last two weeks we’ve combed the #MCN2016 tag looking for posts but if we’ve missed any please do let us know!

Robert WeisbergThe Human League: 10 Takeaways from Museum Computer Network 2016

A Storify by Racheal Ropeik: https://storify.com/TheArtRopeik/mcn2016-a-human-centered-conference

Racheal Ropeik – #MCN2016: A Love Letter

Mark McKayMy Key Take Aways from MCN 2016

Jennifer Foley#MCN2016 and the way forward

Liz FilardiInnovation, The Mission, and the Business: Frameworks for Institutional Success at Museum Tech Conference #MCN2016

A Storify by Miranda Kerrhttps://storify.com/Mirandarhk/museum-computer-network-2016

Cuberis – #MCN2016 twitter moment

Phil Leers – https://storify.com/altitudemadness/mcn-2016

Susan Edwards – https://storify.com/jolifanta/mcn2016

MCN Twitter moments:

#MCN2016 Day 1

#MCN2016 Day 2

 #MCN2016 Day 3

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