By. Castle Kim (@HelpingCastle)
Doctoral Student, iSchool at Florida State University
One of my favorite artwork is Irises by Vincent van Gogh, displayed at J. Paul Getty Museum. What I love most about the painting is the story behind it. Van Gogh did not truly ‘complete’ the painting, for him the painting was a study. A work that he could immerse himself to inform, engage, and inspire within, much like what I’ve experience at MCN this year.
As I was coming to Pittsburgh for MCN2017 there was a lot going through my head. MCN was my first ever academic/professional conference; I would be giving my first conference presentation and doing a 5-minute lightning talk presentation as an MCN Scholarship recipient. On top of it all, I was a little nervous because I’ve had little professional experience in the museum world. Yes, I worked in the education department at Seattle Aquarium, and I want to collaborate with museums in my doctoral studies, but there was a tiny voice in the back of my head that I might not fit in.
After attending my first session and the Ignite Reception, I quickly understood what Dr. Marty, my advising professor, told me about MCN—how it is a fun and unique conference. Quickly the tiny voice in my head disappeared. I was actively experiencing MCN—a community of people engaged to inspire each other, to learn from one another, and to strengthen their knowledge, work, and love in museums. From the buffet of sessions I’ve attended, the museum information technology professionals I’ve networked with, and the conversations I had with other MCN Scholars made me realize I was not an outsider. I had a voice. I was part of a larger community asking questions that supported each other. We were concerned about our messages, resources, collections, education outreach, and how to connect with people through emerging technologies. As I shared my study interest of STEAM (Science, Technology, Engineering, Arts, and Mathematics) and user-generated content to the MCN community, I felt the support and validation in the work I am doing.
A favorite learning moment came as an unexpected surprise during “All Roads Lead to the Bathroom: Human Needs Paving the Way to Awesome Digital Experiences” session led by Elissa Frankle Olinsky. By adapting Abraham Maslow’s human motivation triangle, Elissa reminded us with museum user experience design that it is important to address visitors’ physical needs, such as bathroom locations. Most importantly, telling the visitors that “you cannot fail a museum.” I think it is same with research. As a researcher, I need to make sure that my research is not about people failing but about the people helping me make things better.
MCN is no ordinary conference or an organization, it is something more. MCN is a collection of individuals that are part of a community of practice to inform the users, engage professionals, and inspire a community. Like van Gogh’s Irises, MCN isn’t perfect or complete, but the 50 years of co-evolution with its members and community shows vividly.