Presenters: Marc Check, Director of Information and Interactive Technology, Museum of Science, Boston; Steve Jacobson, President and Chief Executive Officer, Jacobson Consulting Applications, Inc. What factors need to be considered when determining the true sustainability of technology infrastructure, integrations, and interactive experiences? Should you buy or build? How do you determine the true total cost of ownership? You may have thought of everything you need to know in advance of making these major decisions, but have you planned for the sustainability of such an investment? This panel will discuss what true costs for technology a museum should consider and how to budget for long-term sustainability. Presenters will discuss the decision-making process needed to get the most out of technology purchases, builds, upgrades, and integrations. Presented Thursday, November 8, 2012 at the Museum Computer Network conference in Seattle, WA. mcn.edu